Staff and Ambassadors
Meet the Staff
Dr. Bill H. Means, Director
Dr. Means has over 20 years experience in the career development field. His experience has included positions at Johnson C. Smith University, Livingstone College, Wake Forest University School of Medicine, INROADS/Charlotte, Inc, Queens University of Charlotte and The University of North Carolina at Charlotte. Dr. Means has earned a BS in Psychology from Tennessee State University, a MA in Adult/Higher Education from North Carolina A&T State University and an Ed.D. in Educational Leadership from The University of North Carolina at Charlotte. His memberships have included, 100 Black Men of Greater Charlotte, Alpha Phi Alpha, Inc., NASPA and NACE. He is a former board member of the YMCA of Greater Charlotte. He hails from Charlotte, North Carolina and has one son, Burton Means.
Ryane Cheatham, EBMS, Career Coach
Ryane Cheatham is currently the Career Coach at Delaware State University. She is a 2012 graduate of Delaware State University with a Bachelors in Music Business and a Masters in Entertainment Business from Full Sail University. Ryane has worked for Delaware State University since 2013 in Conferences and Events and has recently been promoted to Career Coach in the Office of Career Services. Ryane is member of the Dover Chapter of the Lion’s Club International.
Robert L. Wrease, Jr., Internship Coordinator
Robert L. Wrease, Jr. joined Delaware State University in October 2016. Prior to joining DSU, he worked for the Mayor’s Office of the City of Chester (PA) as the first Workforce Coordinator where he helped residents prepare for employment opportunities and oversaw WORKREADY CHESTER, a six week summer internship program for youth 16 -21. He also served as the Assistant Director of Admissions for Delaware County Community (DCCC). At DCCC, he managed the admissions process for international students and was responsible for the recruitment of diverse populations. In addition, he worked in the field of Social Services, helping at risk youth. Mr. Wrease has a M.S. in Pastoral Care and Counseling (Neumann University), a B.A. in Sociology (Indiana University of PA) and A.A. in Business Administration (DCCC). Robert and his wife, Gladys, have two daughters.
Jacqueline C. Hendy, Administrative Secretary
Jacqueline Hendy joined Delaware State University in March 2016 and has over 20 years of vast customer service in major companies, such as Moody’s Investors, Verizon Corporation, and American Express. Jacqueline was born and raised in Gastonia, North Carolina but was reared and educated in New York City. She earned her Bachelors of Business Administration in Marketing from Bernard Baruch College in 1998. Prior to joining Delaware State University, Mrs. Hendy worked as a front desk receptionist for Pure Wellness Chiropractor and a Lounge Host for Dover Downs Hotel & Casino. She relocated from New York to Delaware in 2008 with her husband and 2 children.
Career Services Ambassadors
Class of 2016
CSA Clubs and Organizations
Class of 2015
CSA Office Support
Class of 2018
CSA Tech Support