A refundable credit balance may result on your student account due to financial aid/ loan payments, over-payments and /or account adjustments. Refunds for overpayments or credit balances as a result of dropping a course will be processed thirty (30) days after the end of late registration (for freshmen), or within fourteen (14) days after the credit balance appears on the student account during the semester. All charges and payments must be stated on the account before a refund will be processed. After the refund is processed, students are liable for any additional charges that may result from reductions in financial aid awards and/or other adjustments to tuition and fees.
As part of Delaware State Universities’ efforts to provide students with a more efficient and timely process, the University has partnered with BankMobile to provide direct deposit options for refunds from financial aid and other sources.
Visit the BankMobile website for more information.
View our institution’s contract with BankMobile, a Division of Customers Bank.
Parent PLUS Refunds
Refunds are only issued to the student if the parent has selected the credit balance to be sent to the student. However, if the credit balance is the result of a Parent PLUS loan and the parent checked the option on the loan application to receive the refund rather than the student and provided a valid address on the loan application, then the refund for the Parent PLUS refund will be sent to the parent.
It is very important to note that parents are not always sent the refund from a Parent PLUS loan because the Parent PLUS refund MUST be the payment that causes the credit balance on the student account.