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ALEKS Help

  • If your academic year Class Code has not been posted, or you have a class code error, please reach out to StudentSuccess [at] desu.edu (subject: ALEKs%20Site%3A%20New%20Class%20Code%20Request)

  • If you experience an issue when entering Banner Self Service, contact Delaware State University IT Help Desk at 302.857.7028
     
  • If you experience a technical issue within ALEKS, contact ALEKS Higher Education Customer Support:
    • Hours (Eastern Time):
      • Sunday, 4:00pm to 1:00am
      • Monday - Thursday, 7:00am to 1:00am
      • ​Friday, 7:00am to 9:00pm
    • Email: contact ALEKS
    • Telephone: 714.619.7090
    • Website: http://support.aleks.com/assess_placement
       
  • If you need to consult with someone prior to New Student Orientation, please contact DSU Admissions at 302.857.6351 or admissions [at] desu.edu.
     
  • If you have a financial aid question, please contact DSU Financial Aid at 302.857.6250 or faid [at] desu.edu.
     
  • If you have any questions about disability-related accommodations (documentation required), please contact the Center for Disability Resources.
    Email: cdr [at] desu.edu