EAB Navigate For Students

Students can access Navigate via desktop - MyDESU - or mobile devices, including their phones and tablets - through the Navigate Student app: Google Play or Apple Store or via the DSU Hub: Google Play or Apple Store.

HOW TO ACCESS NAVIGATE:

1 - DESKTOP OR WEB-ENABLED ACCESS:

You can access Navigate on the Web-enabled or Desktop device via this direct link - desu.campus.eab.com - or the instructions below

1. Please head over to desu.edu on your web browser of choice.
2. Once, you are on the DESU home page, click on the students’ tab - This will take you to the myDESU page.
3. On your top right-hand side, click on the teal button labeled “Office of Student Success”.
4. This will take you to a single sign-on page where you will log in with your DESU Student Credentials.
5. That’s it, you are now on the Navigate platform!
    

2 - PHONE ACCESS - NAVIGATE STUDENT APP [APP STORE]: 

** Click here for Video Directions **

To Access Navigate on the mobile device:

1. Please head over to your dedicated app store - Google Play or Apple Store.
2. Then in the search bar, look up “Navigate Student”. - The first result should be a blue icon, with white line art of a building.
   • Google Play or Apple Store.
3. Click Install and wait.
4. When the installation is complete, you can open the app from your app store or locate it on your device.
5. Once the Navigate app is open, allow the necessary permissions.
6. Then search for Delaware State University in the search bar.
7. Then sign in with your student credit credentials.

    

3 - PHONE ACCESS - APPLICATION ALTERNATIVE - DSU HUB:

Access Navigate on the mobile device

1. Download the DSU Hub app from Google Play or Apple Store.
2. Click on the EAB icon on the home screen of the DSU Hub app.
3. Log into Navigate using your DSU email credentials.

Well done, now you have access to Navigate!

HOW TO MAKE APPOINTMENTS ON NAVIGATE:

4 - Making APPOINTMENTS VIA NAVIGATE STUDENT APP:

As a student, you will receive notifications detailing your student holds, and a calendar filled with your academic appointments, classes, and scheduled times through your Navigate Student App. You can view Video Directions here as well. You can also make appointments with different care units or request services by:

1. Making an Appointment
   • To schedule appointments using Navigate, click the purple Appointments icon on the left navigation menu and answer questions about your preferred service, date, time, and location.
2. Other Appointment Option
   • You can also view available drop-in times or request appointment times for your preferred service.
3. Appointment Invitation
   • Your Success Team (e.g., assigned advisors, instructors) may also request you meet with them. When this happens, you receive an appointment invitation where you only need to choose a time that works for you.

      

5 - MAKING APPOINTMENTS VIA DESKTOP OR MY.DESU.EDU:

Navigate also provides a desktop platform for students as well - While some of the tools may be limited - you can still make appointments on the desktop app as well. To make appointments

1. Please visit my.desu.edu - This will take you to the myDESU page.
2. Scroll down and click on the Blue Label Navigate Icon with a While Line Art of a Building.
3. This will take you to a single sign-on page where you will log in with your DESU Student Credentials.
   • Welcome! You are not on your Navigate Desktop Home Page
4. Click on the ‘Appointments’ Tab to the left of the page 
5. On the Appointments page, click on the ‘Get Assistance’ button at the top right.
6. Proceed to fill in the necessary information detailing:
   • “What Type of Appointment would you like to schedule”
   • “Service” type
   • an “approximate “Date” you would want to be seen.
7. Then click “Find Available Times” to view when help is readily available.
8. Click on one of the available times to review and confirm the appointment details
9. Once the appointment details are clear, you can choose to have an email and or text reminder.
10. Then you will hit the schedule button

A confirmation email will be sent to you and whoever the appointment is with. Congrats! You have made your appointment!