Breaking Down Common Accommodations

All accommodations are determined on a case-by-case basis, based on appropriate medical documentation, and are discussed with the student during their meeting with the Coordinator of SAS.  If you are a student registered with SAS who has any of the accommodations listed below on your Accommodation Letter please use this content as a reference. 

If you are a student registered with SAS and you do not currently have the accommodation(s) listed below on your Accommodation Letter but feel you may qualify for them based on your disability please contact SAS to make an appointment with the Coordinator.  SAS can be reached by phone at 302-857-6898 or email at aksmith [at] desu [dot] edu .

Testing Accommodations

Any student who would like to use the Testing Accommodations listed on their Accommodation Letter must follow the steps below.  Remember, approved testing accommodations listed on your Accommodation Letter can be provided by your Professor/Department or, as a courtesy, through Testing Services and Programs (TSP).

  1. Provide a current copy of your Accommodation Letter to your professor within a reasonable time before you need to use the accommodation. (At least 4-5 business days in advance.)
  2. If you would like to use testing accommodations on ALL exams and quizzes in the course.  Explain that to the professor when first providing your Accommodation Letter.  You must notify your professor at least 4-5 business days before the exam.  At that time you should ask which of the following they would prefer:
    • Proctoring you with your accommodations in-person or within the Department
    • Having you test with Testing Services and Programs Office (TSP)
  3. If you will be choosing which exams and quizzes you do and do not want to use your testing accommodations on you must notify your professor at least 4-5 business days before the exam and ask which of the following they would prefer:
    • Proctoring you with your accommodations in-person or within the Department
    • Having you test with Testing Services and Programs Office (TSP)
  4. If you will be testing with the TSP you must contact them at least 3 business days in advance to schedule your exam.  Students are highly encouraged to schedule exams as far in advance as possible as space may fill up. Exams can be scheduled by phone at: 302-857-6144. Exams can also be scheduled online with the TSP.  If using the online sign-up method select the following:
    • “Walk-In”
    • “DSU Courtesy”
    • “DSU Courtesy” (there is a second link on the next page) 
    • Fill out the online form  with your exam information
    • Click submit

                 Note: Your professor must deliver a copy of the exam(s) to the TSP before you can schedule.

  1. All students testing with the TSP must abide by their posted TSP Regulations.  A copy of these regulations is also available from SAS.

If Testing with the TSP:  Process upon arrival at the Testing Center:

The TSP is located in Suite 202 of the Thomasson Building.  A testing clerk is stationed at the front desk to assist you.

  1. Go up the stairs and to your right to check in with the testing clerk. 
    1. There is a marked, accessible entrance around the building to the right of the main entrance.
  2. Testing process and regulations are listed on the table and check-in station.  Copies are also available from SAS.
  3. Place keys, phone, watch, hat, sunglasses, totes, backpacks, purses, handbags, and wallets in lockers.
    1. Contents are secure and will be reopened in your presence by the certified test proctor.
    2. Please keep your government issue ID out.
  4. Sign in at the computer station.  Please choose “Walk in” by clicking the designated vendor for your exam.
    1. Students testing with SAS accommodations should select “DSU Courtesy”.
  5. Complete required paperwork on the clipboard located on the table.
  6. Wait for a test proctor in the waiting area (lobby) to escort you down to the secure testing lab.
    1. No tester is allowed in the testing room without a proctor escort.
    2. All testers must go through a metal detector in order to test in the TSP.
    3. If you have a testing accommodation related to the environment where you test, you will be taken to an appropriate location by a test proctor.

NOTE:  Refusal or failure to comply with any of the steps above and/or any testing processes or regulations will result in you being removed from the TSP without completing your exam.

Volunteer Note-taker

Any student who would like to use the Volunteer Note-Taker Accommodation listed on their Accommodation Letter must do the following:

  1. Provide a current copy of your Accommodation Letter to your professor within a reasonable time before you need to use the accommodation.
  2. Explain to your professor that you would like to use the Volunteer Note-taker accommodation in their class.
  3. Professor will make an announcement in class or send an email, not naming you, asking for a volunteer from the class to share their notes.
  4. If/When a note-taker comes forward, they will contact SAS and SAS will put you in touch.

NOTE:  Since the note-taker is a volunteer SAS cannot guarantee that a person will come forward.  All students using their volunteer note-taker accommodation are encouraged to also use their audio recording and PowerPoint accommodations.  In the event that a note-taker has not come forward and a student is already using the other two accommodations but feels they need additional note-related support they should make an appointment with SAS.

Reading Materials in Accessible Format

Any student who would like to use the Reading Materials in Accessible Format Accommodation listed on their Accommodation Letter must do the following:

  1. Download Natural Reader, the free text-to-speech software that highlights and reads electronic text aloud – OR – utilize any other text-to-speech software program of your choice.
    1. Tips for using Natural Reader
  2. Fill out the Alternate Format Book Request Form and submit it to SAS as soon as possible. 
    • The Form can be returned via email using the embedded link; sent manually via email to aksmith [at] desu [dot] edu; dropped off to the Library, Room 204; faxed to 302-857-7202; or mailed to Delaware State University, William C. Jason Library, Room 204, 1200 N. DuPont Hwy., 19901.
    • Students are encouraged to submit this form as soon as they know what their book needs are for the upcoming semester – even if the semester has not yet started.
  3. Once received, SAS will process the Alternate Format Book Request Form and request PDF copies of the textbooks from the book publisher.
  4. Providing proof of purchase – the student must provide SAS with proof of purchase before any electronic/PDF book files can be distributed.
    • Examples of proof of purchase could include: bookstore receipt, amazon or online book distributor receipt, credit card receipt showing book purchase, bringing physical book to SAS for in-person verification.
  5. Options for receiving books in PDF/electronic format:
    • Student can wait for the electronic file to be provided by the publisher.  SAS will notify the student immediately if/when the book is received.  Note: Publishers are not yet legally required to provide electronic files.  Most major book publishers do tend to provide files however timing and file availability cannot be guaranteed by SAS.
    • Any student who feels the publisher is taking too long to provide an electronic file (or simply prefers an alternate method) always has the option of bringing their own book to SAS for accessibility conversion.  SAS will have the spine cut, PDF scan the text, and have the book spiral bound and returned to the student.  This process takes 2-3 business days and is free of charge.

Flexibility in Attendance

Any student who would like to use the “Flexibility in attendance unless it fundamentally alters the learning outcomes of the course or program” Accommodation listed on their Accommodation Letter should understand that this accommodation applies to didactic learning environments (e.g. lecture style classes) but does not apply to experiential learning environments (e.g. lab, studio, or clinical style classes).

When using the Flexibility in Attendance Accommodation, students must do the following:

  1. Notify your professor via email as soon as reasonably possible when experiencing a flare of your condition that prevents you from attending class that day.
    • Example: “Dear Professor,  I was not able to attend class today due to a flare of my condition and am using my Flexibility in Attendance accommodation.  I will stay up-to-date with the syllabus.  Please let me know if any new assignments were given in class today.  Sincerely, …”
    • Students are encouraged to copy SAS (aksmith [at] desu [dot] edu) on these emails for records purposes.
  2. Stay current with academic content by reading the textbook, requesting a copy of class notes from a classmate, attending free tutoring offered through University College.
  3. Turn in daily homework electronically the same day (if electronic submission is possible) or within 1 business day if you are absent from class on the day the homework is due.
  4. Reschedule any missed exam or quiz if you were absent on the day of testing due to a flare of your condition. 
    • To do this, email your professor as soon as reasonably possible when experiencing a flare of your condition that prevents you from attending class on the day of the exam/quiz (similar to step #1).
    • The exam should be rescheduled within 48 hours or two business day.