Frequently Asked Questions
Coronavirus Campus Operations
Students:
- Will we be reimbursed for housing costs? Will it be pro-rated? Will we be reimbursed for meal costs?
Please contact the Office of Strategic Enrollment Management to discuss your account. - Has the May Commencement been canceled?
As of this time, the date of May Commencement has not been changed; however, the University will continue to assess the circumstances. - What should I do if I think I have encountered someone who may have the coronavirus?
Notify your health care provider and contact your local public health department. https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html - Should I be concerned if I was on a cruise ship during Spring Break?
Cruise ship passengers are at increased risk of person-to-person spread of infectious diseases, including COVID-19. https://wwwnc.cdc.gov/travel/page/covid-19-cruise-ship - How do I pick up my books if they were already ordered before Spring Break?
The University Bookstore will be closed through at least April 5. - What should I do if I need to turn in assignments?
Beginning March 18, all academic instruction will occur online. If you have any additional questions, please contact your professor. - What if I am an international student who cannot travel home? What are my options?
Please direct all housing requests or concerns to Student Housing at 302-857-6326 or housing [at] desu.edu. - Will all buildings be closed during this time?
The University is closed to the general public and only a limited number of students and employees have access to campus buildings. - What should I do if I do not have a laptop or tablet? Who should I contact?
Please contact Steve Newton at snewton [at] desu.edu or 302-857-6100, ext. 6627.
Staff and Faculty:
- Can we pick up our paycheck?
All printed paychecks will be mailed. - Do we have to use our approved sick and/or leave time if we do not return to campus?
Please contact Human Resources for additional information. - What should I do if a student has reported to me that they do not have a place to live during this closure?
Please direct all housing requests or concerns to Student Housing at 302-857-6326 or housing [at] desu.edu. - What should I do if I need to pick up my course materials or items from my office?
Employees may be provided limited access to their offices. Please contact your direct supervisor for assistance.