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2014 Risky Business Week

Message from the Office of Enterprise Risk Management and Risk Management Association


Audit Evaluation Form  

Associate Vice President/Chief Risk Officer

Michelle L. Shorter, MBA is the Associate Vice President and Chief Risk Officer of the Delaware State University (DSU) Office of Enterprise and Risk Management and Administration (ERM). In her post, Ms. Shorter has created a campus-wide risk program that will increase risk awareness amongst faculty, staff and students and produce data-driven results. As a risk partner to the DSU community, Ms. Shorter assists with managing risk in the following areas: strategic, operational, financial, compliance, safety, reputation, branding and external. She currently chairs the Enterprise Risk Management Council, University Safety Committee, and has recently developed a Minors on Campus Committee.  Since joining the team in March 2014, she has participated on the Early College High School project team, assisted with the continued development of reporting, and implemented a risk  management routine.  “Risk is a partnership. I’m excited to continue to build more partnerships across campus so we can collaborate on how to protect the University’s interests.” In the future, Ms. Shorter plans to launch an Enterprise Risk Management training, refresher compliance training, and introduce a risk management tool that can be used by the University community.  “This is an exciting time for Delaware State University.  We will be industry leaders with our focus on risk and I am honored to be a part of the vision.” Prior to her arrival at DSU, Ms. Shorter spent 15 years working in the financial industry. She brings to the institution experience in operations, lending, risk, fraud, and policy in both consumer and small business credit portfolios. She has Bachelor and Master’s degrees, both from Pennsylvania State University and is Six Sigma certified . Michelle has a well-regarded reputation as a Diversity and Inclusion leader and she also received a 2013 award from the National Conference of Black Political Scientists.   Enterprise Risk Management Organization

Enterprise Risk Management

Mission The mission of the Office of Enterprise Risk Management and Administration (ERM) is to serve as a University partner with faculty, staff, and students to manage risk in the following areas: strategic, operational, financial, compliance, safety, reputation, branding and external. It is the goal of ERM to assist Delaware State University with maintaining a formal and sustainable risk culture that is robust and thorough. 2014-15 ERM Key Priorities: Develop and communicate the risk culture across the Enterprise Support responsible, sustainable growth within the defined risk appetite Establish a formal, centralized process to capture and track new issues Finalize an action plan to remediate the Top 10 key risks/issues identified Enhance reporting capabilities in risk data and metrics Communicate, educate, and engage key stakeholders in the ERM process Through a University-wide effort to manage risk, Delaware State University can reduce the chance of losses, increase operational efficiency, and support the University’s strategic plan.     Delaware State University ERM Risk Framework The ERM Risk Framework provides a coordinated and strategic methodology for managing risk.    


Michelle L. Shorter
Associate Vice President, Chief Risk Officer

Jasmine S. Burrus
Assistant to Associate Vice President  | 302.857.7826

Jessica Wilson
Director of Purchasing  | 302.857.6272

Monica Hall
Associate Director of Policy and Compliance  | 302.857.7080

Lucie Jeneske 
Purchasing Coordinator  | 302.857.7829

Robert Zipp
Purchasing Coordinator  | 302.857.6270

Doris Hicks
Purchasing Specialist III  | 302.857.6270

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