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If you experience an issue when entering Banner Self Service, contact Delaware State University IT Help Desk at 302.857.7028   If you experience a technical issue within ALEKS, contact ALEKS Higher Education Customer Support: Hours (Eastern Time): Sunday, 4:00pm to 1:00am Monday - Thursday, 7:00am to 1:00am ​Friday, 7:00am to 9:00pm Email: contact ALEKS Telephone: 714.619.7090 Website:   If you need to consult with someone prior to New Student Orientation, please contact DSU Admissions at 302.857.6351 or If you have a financial aid question, please contact DSU Financial Aid at 302.857.6250 or If you need to contact University College, please send an email to Dr. Cassandra Green at or call 302.857.7201.  Thank you.  If you have any questions about special accommodations (documentation required), please contact University College Testing Services and Programs. Telephone: 302.857.6144 Email: Website:

Dates and Deadlines

New first-year students will be invited to attend a New Student Orientation (NSO) session at their campus of admission. You will speak with advisers during NSO who will discuss your ALEKS score, your academic interests, and your academic background with you. Advisers will help you schedule appropriate courses during orientation. ALEKS is only available to new students. You must complete the placement assessment and at least one retake prior to attending NSO. You have a total of 4 retakes to place in the highest math class possible.  NSO for Spring 2017 is December 20, 2016 Access to the ALEKS placement assessment expires on December 12, 2016. Access to the ALEKS Learning Modules expires at the end of the drop period. DSU reserves the right to randomly select students to take the placement assessment on campus at through the University College Testing Services and Programs with a proctor.        

Understanding and Improving Your Score

Understanding Your Score If you score at least 45 points then you are ready for college-level math courses.  The chart below will show you the connection between the score you earned and the course you can take.  Your advisor will help you select the right course for your major.  Remember, you will not be permitted to take a math course above your readiness level even if you are just one point away.  So if you want to take a higher level course, use the ALEKS Prep and Learning Modules to improve your skills and take the ALEKS placement assessment again.   Minimum ALEKS Score Courses you are permitted to take Less than 30 No equivalent course. You cannot register for any math courses. To place in a math course, you must review the content in the Prep and Learning Module. Then retake the placement test and earn a score of 30 or higher. 30 - 44 MTSC 075 – Introduction to Algebra This is a pre-college-level course. It provides students with a solid foundation in algebra and problem-solving skills need to move comfortably and confidently into college-level courses. Credits earned from this course do not count towards graduation. 40 - 47 MTSC 101 – Survey of Mathematics I 48 - 59 MTSC 102 – Survey of Mathematics II 45 - 60 MTSC 105 – Mathematics for Teachers I 45 - 59 MTSC 121 – College Algebra 45 - 52 MTSC 110 – College Algebra A 53 - 59 MTSC 111 – College Algebra B 60 - 75 MTSC 122 – Trigonometry 60 - 75 MTSC 125 – Finite Mathematics 76 - 100 MTSC 251 – Calculus I 76 - 100 MTSC 261 – Calculus for Life Sciences 76 - 100 MTSC 225 – Calculus for Business and Social Sciences   Your scores are valid for 9 months. Improving Your Score You may retake the assessment up to four times after using the Prep and Learning Modules to place in the highest math course possible. Most students improve their scores on each subsequent assessment. The fifth placement assessment is the final assessment available to you. To complete a retake, you must wait 48 hours between each placement assessment and spend at least 5 hours using the learning modules. Students who spend at least 15 hours in a learning module show the most improvement in their scores. There is generally no benefit to retaking the assessment immediately after completing a prior attempt. DSU reserves the right to randomly select students to take the placement assessment with a proctor, on campus through the University College Testing Services and Programs.

Accessing ALEKS for the First Time

Sign-on to Banner Self Service with your D# and PIN Click the Student Services TAB Click the ALEKS Placement Assessment link If you are not authorized to take the assessment you will get the message below. Otherwise you will be redirected to the ALEKS Website.   The first time you log into ALEKS you will answer a few survey questions and progress through a tutorial that will teach you how to enter your responses in the system. You will only see this series of pages before you take the first placement assessment.  Select No, I am new to ALEKS, then click Continue.   Review the terms, check the box and click Continue.   Click Continue.   Your registration is now complete. Click Continue to your ALEKS Class.   The next screen is an overview of the next steps. Click Get Started Now >>.

ALEKS Math Placement

Introducing ALEKS   What is ALEKS? ALEKS is an online artificially intelligent assessment and learning system. ALEKS uses adaptive questioning to quickly and accurately determine exactly what a student knows and doesn't know. The ALEKS Placement Assessment covers material from Basic Math through Precalculus.  After the assessment, the Prep and Learning Module targeting your specific math skills is available for you to review and learn material, and to improve your placement.  The purpose of the assessment is so that you and your advisor know which math courses are best for you to take.  Earning a score of 45 or higher means that you are ready to take college-level courses.   Who must take ALEKS? ALEKS is for all new students…Freshmen or Transfer.  The only exception is if you have already earned college-level credits in math.  If you have not already earned college-level credits in math, then you must take ALEKS.   What if I’m not good at math? Be honest about your skill level and do your best.  There is no benefit to cheating on the placement assessment – your only reward will be that you are forced to take a class that is too difficult for your current level of mathematics knowledge.  Therefore, while you are taking the assessment, do not consult any other source for help (friends, family, internet searches, etc.).  The purpose of the placement assessment is to give an accurate measure of your current math skills so that you will be successful in your math courses.  DSU’s honor code   When do I take ALEKS? You’ll have to take it before we can schedule your classes.  This means you’ll have to take it before New Student Orientation.  Once classes begin, ALEKS is no longer available. Specific dates are provided on the link that says “Dates and Deadlines.”   How long will the assessment take? You will be asked up to 30 questions. You should plan to complete the assessment in one 2-3 hour sitting. If you do not complete the assessment in one sitting, you will have 48 hours to complete it before the assessment is reset.   May I use a calculator or other resources while using ALEKS? ALEKS will provide an on-screen calculator if you need one to complete a particular problem.  Otherwise, you may NOT use a calculator, or any other resource (friends, family, internet searches, etc.).   How do I take the assessment? Go to, click on Banner Self Service and log in with your D# and Pin. Click on the Student tab and select the Placement link.  DSU reserves the right to randomly select students to take the placement assessment with a proctor, on campus through the University College Testing Services and Programs.

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